PowerPlay by The Gatestone Group is a full service IT support solution. Through advanced management software, we securely work on your desktops or servers and determine why problems exist and how to fix your system failures, many times before they occur. Along with proactive monitoring, our service allows your employees to call our Network Operating Center (NOC), and ask about productivity issues such as excel formula problems, VPN configurations, and operating system problems all for a low fixed monthly fee.
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Listed below are some of the main MSP features:
- 24/7 US based help desk support
- 24/7 monitoring
- Antivirus Management
- Patch Management
- Service Pack Installation
- Monthly comprehensive reports outlining usage, problems, space clean-up, and performance
- Regular strategy sessions, giving strategic recommendations and quotes for budgeting purposes
- Early Warning and Preventive Maintenance For:
- Microsoft Servers
- Active Directory
- Linux
- Microsoft Exchange
- Citrix Mainframe
- Antivirus